This Privacy Policy explains how Local Car Key handles information in connection with localcarkey.com and with mobile locksmith service in Stockton, Manteca, Lathrop, Tracy, and French Camp, California. It is written to match how this website actually works today — not a generic template.
1. Who we are
Local Car Key is a mobile locksmith service. Based in Lathrop, CA.Mobile service only — no customer walk-ins. We do not publish a walk-in shop or a residential street address. The public phone number is (209) 776-3543.
This policy talks about “we,” “us,” and “Local Car Key” as the business that operates this website and performs the service. We do not list a separate legal-entity name here because none is published in the site configuration.
2. Information you may provide
This website does not have a customer login and does not have a server-side quote form that stores your answers in our database. Get a Price runs in your browser. It asks a short series of questions and composes a text message you can send to (209) 776-3543. Those answers live in the browser during that session unless you send the message, call us, or we write them down while helping you.
Depending on how you contact us, you may provide:
- your name, if you give it;
- your phone number (always, if you call or text);
- an email address, only if you choose to send one — this site does not publish a public email inbox;
- a service location, city, or meeting place;
- vehicle year, make, model, key or start type, and whether a working key exists;
- home-lock details, such as how many locks or that you need a lockout, rekey, change, or smart-lock install;
- VIN, registration, identification, or other proof of authorization if we request it during service;
- photos or message text you send; and
- other service details needed to quote or complete the job.
If you never send the composed message and never call, we typically receive only whatever a host or browser records automatically when you load pages, as described below.
3. Information collected automatically
This website is static HTML. We do not currently load a third-party analytics, advertising, or tag-manager script. There is no cookie banner because this site is not configured with a marketing-cookie or advertising pixel program.
When the site is hosted and you request a page, the hosting provider typically records ordinary request logs, which can include:
- IP address;
- browser and device information (user-agent);
- the URL requested, time, and referrer; and
- security or error logs the host keeps to run the site.
In the browser, the site records first-party interaction events — for example that someone tapped Call, Text, or a Get a Price step. Those events are placed on a local data layer in the page so a future analytics tool could be connected. No such vendor is connected in the current website code. Those in-page events are not, by themselves, an account profile.
The quote flow does not write your vehicle answers to our server. Closing the sheet discards that in-browser state for that visit.
4. Why information is used
We use information to:
- respond to calls, texts, and quote requests;
- quote, schedule, and provide locksmith service;
- verify that you are authorized to request work on a vehicle or property;
- communicate about the job;
- process or record a transaction for work that was authorized;
- prevent fraud and security problems;
- operate, maintain, and improve the website;
- comply with law; and
- handle questions or disputes after a visit.
5. Phone and text communications
Message and data rates from your carrier may apply. Texts use your device’s messaging app and your carrier. We do not operate a separate automated texting “program” with a published STOP keyword on this website.
We do not sell phone numbers for third-party marketing. If you want us to stop texting about a job, say so in the thread or call (209) 776-3543 and we will treat that as a request to stop service texts that are not legally required.
6. Payment data
This website does not collect payment-card numbers and does not include a checkout form. If you pay for service, card information — if a card is used — may be handled by a payment processor or by the method you and the technician agree to at the job. We may keep ordinary transaction records (amount, date, and a description of work) for accounting and disputes. We do not claim to store full card numbers on this website.
7. Sharing
We do not publish a “we never share anything” statement, because ordinary operations require limited disclosure. Information may be shared only as appropriate with:
- service providers that host the website, carry phone or SMS traffic, or — if later connected — analytics or payment tools;
- a contractor or helper who needs the details to perform a job you requested, if one is used for that visit;
- law enforcement or other authorities when the law requires it, or when we reasonably need to refuse an unauthorized locksmith request; and
- a buyer or successor if the business is transferred, in which case this policy would apply to the successor as to that information, unless they notify you otherwise.
We do not sell customer lists as a product.
8. Sale of personal information and targeted advertising
Local Car Key does not sell personal information, and this website does not run a third-party advertising or “share for cross-context behavioral advertising” pixel.
Because that stack is not present, this site does not add a “Do Not Sell or Share My Personal Information” link. If we later connect an advertising or sale-or-share tool that makes such a link necessary, we will update this policy and the site.
9. Data retention
We keep information only as reasonably necessary for the service, accounting, preventing disputes, security, legal obligations, and ordinary business records. We do not publish a single numbered retention schedule because job records, call logs, and host logs are kept for different operational reasons.
Browser quote answers that you never send are not stored by us as a customer file.
10. Security
We use reasonable administrative and technical care for a small service business and a static website. No method of transmission or storage is completely secure. Phone and text systems are operated by carriers, not by this website.
11. Children’s privacy
This website and service are not directed to children under 13. We do not knowingly ask children under 13 for personal information. Locksmith work is for authorized adults responsible for the vehicle or property.
12. California privacy
Local Car Key is a California mobile locksmith business. Some California privacy statutes, including the CCPA / CPRA, apply only to businesses that meet specific thresholds (for example, size or amount of personal information handled). This policy does not claim that Local Car Key is a “business” covered by those statutes.
California residents may have privacy rights under laws that actually apply to this business. If you want to ask what information we have from a job or a message, or you want a correction or a deletion request where the law allows it, call or text (209) 776-3543 and say that it is a privacy request. We will respond in a manner consistent with the law that applies — not by promising statutory CCPA processes that may not apply.
We do not require you to create an account to use the website. Shine the Light and similar marketing-list requests can also be made at the same number; we do not sell phone numbers for third-party marketing.
13. Third-party sites and services
Vehicle manufacturers, smart-lock apps, map apps, phone carriers, payment companies, and any analytics provider we may add later have their own privacy policies. If you use those products, their rules apply to what they collect.
This site does not embed a map widget or a payment iframe in the current code.
14. Changes to this policy
We may update this Privacy Policy when the site or our practices change. The date at the top will be updated. If a change is material, we will also say so on this page. Continued use of the website after an update means the new policy applies to new visits. It does not silently rewrite a conversation you already had, except as the law allows for ongoing records.
15. Contact
Privacy questions: call or text (209) 776-3543. Based in Lathrop, CA. There is no public legal email and no customer walk-in counter.
Related: Terms of Service · Contact ·About